Welcome to Unmatched Coaching LTD. Please read these Terms and Conditions carefully, as they govern your child’s participation in our programmes, including sports clubs, holiday camps, and early years activities. By enrolling your child, you agree to these terms.

1. General Eligibility

All programmes offered by Unmatched Coaching LTD are open to children within specified age groups. Participation is subject to availability and is offered on a first-come, first-served basis.

School Clubs: Parents may only book a school-based club if their child is currently enrolled at that specific school.

2. Booking Process

• All bookings must be completed online via the provided link or booking portal.

• A place is confirmed only when the online form is submitted and full payment has been received, unless otherwise stated.

• Parents/Guardians must provide accurate and up-to-date information.

• A confirmation email will be issued once the booking is successful.

3. Payment

Pricing

Programme costs vary depending on activity, duration, and location. Full payment is required at the time of booking unless otherwise stated.

Payment Methods

• Payments must be made online via our secure payment system.

• Bookings are not confirmed until full payment has been processed.

• If payment is not received by the stated deadline, the booking may be cancelled automatically.

3A. Payment & Attendance Conditions

• A booking is considered unconfirmed until full payment has been received.

• Children without a confirmed place (including due to non-payment) will not be permitted to attend the programme.

• Children arriving without a confirmed place will remain the responsibility of the Parent/Guardian and/or the school under normal dismissal procedures.

• Parents/Guardians must ensure appropriate collection arrangements are in place on any day their child does not have a confirmed booking.

4. Cancellations & Refunds

Cancellations by Unmatched Coaching LTD

If a session or programme is cancelled due to unforeseen circumstances (e.g., weather conditions, staff illness), we will make every effort to reschedule. If this is not possible, a credit will be applied for future use. Refunds may be issued at our discretion.

Cancellations by Participants

• Parents should inform us as soon as possible if they wish to cancel.

• Refunds are considered case-by-case and may include administrative fees.

• Cancellations must be communicated within 7 days of the programme start date to be considered for refund eligibility.

• Refund policies may vary by programme.

5. Attendance

• Regular attendance is encouraged for children to gain the full benefit of the programme.

• Refunds are not provided for missed sessions unless there are extenuating circumstances (e.g., illness, family emergencies).

• If a child arrives for a session without a confirmed booking, they will not be signed in or allowed to participate. Responsibility remains with the school and/or Parent/Guardian.

6. Safety & Conduct

Dress Code

Children must wear appropriate sports attire and bring a drink to each session.

Jewellery & Earrings

• Children must not wear any jewellery during sessions, including necklaces, bracelets, rings, and watches.

• Earrings must be removed before attending any session. Taping earrings is not permitted.

• If a child attends a session wearing earrings or any form of jewellery and sustains injury or damage as a result, Unmatched Coaching LTD accepts no liability, and full responsibility lies with the Parent/Guardian.

• Parents are fully responsible for ensuring children arrive suitably dressed and without jewellery.

Health & Safety

• All staff undergo enhanced DBS checks.

• Staff are trained in first aid and safeguarding.

• Our priority is to ensure a safe, supportive learning environment.

Supervision

• Unmatched Coaching LTD cannot accept responsibility for a child until the session has officially begun and the child has been signed in.

• If a child does not have a confirmed booking, they will not be signed in and will not be under our supervision.

Behavioural Expectations

• Children must follow our code of conduct, promoting teamwork, respect, and positive behaviour.

• Persistent behavioural issues may result in removal from the programme.

7. Photography & Videography

We may capture photos or videos during sessions for promotional use.
If you do not consent to your child being photographed or recorded, please notify us in writing before the programme begins. Consent may be withdrawn at any time.

8. Liability

Unmatched Coaching LTD cannot be held responsible for loss of, or damage/injury to, a person or property unless caused by negligence on our part.
By enrolling your child, you acknowledge and accept this limitation of liability.

9. Data Protection

We are committed to protecting your privacy.
Personal data will not be shared, sold, or transferred to third parties.
All data is handled in compliance with UK data protection laws.
For more details, please refer to our Privacy Policy.

10. Communication

• All programme updates, reminders, and notifications are sent via email and/or phone.

• It is the Parent/Guardian’s responsibility to ensure they read and respond to communications. Failure to do so does not exempt Parents/Guardians from the requirements of these Terms & Conditions.

• For questions, contact us at contact@unmatchedcoaching.com.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

12. Force Majeure

Unmatched Coaching LTD is not liable for failures caused by events beyond our control, including natural disasters, pandemics, or government restrictions.

13. Severability

If any part of these Terms and Conditions is found invalid, the remaining provisions remain in full effect.

14. Entire Agreement

These Terms and Conditions represent the entire agreement between you and Unmatched Coaching LTD regarding programme participation and replace any previous agreements.

15. Changes to Terms & Conditions

Unmatched Coaching LTD reserves the right to modify these Terms and Conditions at any time. Continued participation after changes indicates acceptance.

16. Non-Payment Policy

• Failure to pay by the stated deadline will result in your child’s place being cancelled.

• A cancelled place may be reinstated only after outstanding fees are fully paid and subject to availability.

• Children will not be admitted to sessions if payment has not been received, even if they have previously attended.

• Parents/Guardians must ensure alternative collection or childcare arrangements if a place is cancelled due to non-payment.